Since the inception in 2000, we have always endeavored to be innovative and proactive redefining customer service by bringing ourselves as close as possible to our customers.
Our dedicated and trained Customer Support Representatives provide a comprehensive service starting from receiving the enquiry until goods are shipped and follow-up until the physical delivery is made. Throughout the entire process we ensure the customers are comfortable by offering personalized service which is demonstrated by the fact that we have a Chinese speaking representative dedicated for our customers from Taiwan & China.
Our marketing team is headed by our Marketing Director Mr. Kher who has been associated with me for 15 years. My son Nikhil Lall a Marketing Graduate from xxxx university in the USA, who joined in 2002 has contributed for the growth of the business and is all set to don the mantle of company.
The experienced team of Marketing Managers in Jordan, Kenya & Dubai for both the hangers and plastics division are all hand picked and have been with me for a number of years. The team production, logistics, warehouse, accounts and internal audit is made up of dedicated individuals many of them have been the back bone of my growth are from my days in ITL and have been associated with me for period of 15 – 40 years.
Our team dedication and hard-work has helped us to achieve the phenomenal growth and I am very proud of them.
I hope and Pray to God Almighty that we all continue to serve our customers and grow with them and make them feel that “GTA is just phone call away”.